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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the following issues

  • Drains issues
  • Gully issues
  • Manhole issues
  • Water on the network
  • Flooding

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Drains

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DRN007844DrainsDrain FloodingEnquiry raised03/11/2026 21:07GRANGE LANENEWCASTLE UNDER LYME
DRN007843DrainsBlocked DrainEnquiry raised03/11/2026 20:22GREYHOUND LANELOWER PENN
DRN007842DrainsBlocked DrainEnquiry raised03/11/2026 18:19BURTON ROADBRANSTON
DRN007841DrainsBlocked DrainEnquiry raised03/11/2026 17:14UNION STREETBURTON UPON TRENT
DRN007840DrainsBlocked DrainEnquiry raised03/11/2026 17:10UNION STREETBURTON UPON TRENT
DRN007839DrainsDrain FloodingEnquiry raised03/11/2026 16:45MOORLEYS LANEWESTON
DRN007838DrainsDrain FloodingEnquiry raised03/11/2026 16:35UTTOXETER ROADAMERTON
DRN007837DrainsDrain FloodingEnquiry raised03/11/2026 15:14CHURCH LANEHIXON
DRN007836DrainsVerge Metal Work HazardEnquiry raised03/11/2026 15:05VALE GARDENSPENKRIDGE
DRN007835DrainsBlocked DrainEnquiry raised03/11/2026 14:47STATION ROADCHEDDLETON