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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the following issues

  • Drains issues
  • Gully issues
  • Manhole issues
  • Water on the network
  • Flooding

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Drains

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DRN005657DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised20/03/2026 16:55BITHAM LANEBURTON UPON TRENT
DRN005656DrainsProblem with Metalwork (e.g. grid, gully etc)Work raised - enquiry closed20/03/2026 15:42QUINTON AVENUEGREAT WYRLEY
DRN005655DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised20/03/2026 15:02AMPLEFORTH DRIVESTAFFORD
DRN005654DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised20/03/2026 11:50NEWTON LEYSBURTON UPON TRENT
DRN005653DrainsDrain FloodingEnquiry raised20/03/2026 10:44WOLVERHAMPTON ROADCHESLYN HAY
DRN005652DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised20/03/2026 08:38DRAYCOTT ROADTOTMONSLOW
DRN005651DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised20/03/2026 08:33HIGH STREETUPPER TEAN
DRN005650DrainsDrain FloodingEnquiry raised19/03/2026 19:25HADDON LANECHAPEL CHORLTON
DRN005649DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised19/03/2026 13:16PENNYFIELDS ROADNEWCASTLE UNDER LYME
DRN005648DrainsBlocked DrainEnquiry raised19/03/2026 12:30BANCROFTTAMWORTH