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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the following issues:

  • Graffiti
  • Damage

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads
  • Walls or structures which are not holding up part of the highway. Dangerous structures fall under the responsibility of the local Borough/District Council.

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Structures and Street Furniture

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
SSF000994Structures and Street FurnitureDamaged Street FurniturePotential emergency enquiry17/04/2026 11:26LINK FOOTWAY FROM ALDERSHAW CLOSE TOREDHSTAFFORD
SSF000993Structures and Street FurnitureMissing/Loose BollardEnquiry raised16/04/2026 18:37HAYES WAYCANNOCK
SSF000992Structures and Street FurnitureMissing/Loose BollardEnquiry raised16/04/2026 13:56OUNSDALE ROADWOMBOURNE
SSF000991Structures and Street FurnitureMissing/Loose BollardEnquiry raised16/04/2026 13:28LOWER ROADCANNOCK
SSF000990Structures and Street FurnitureDamaged Bus StopNo action required - enquiry closed15/04/2026 11:40FIRST AVENUEKIDSGROVE
SSF000989Structures and Street FurnitureStructure DamageEnquiry raised15/04/2026 09:41CLAYTON ROADNEWCASTLE UNDER LYME
SSF000988Structures and Street FurnitureStructure DamageEnquiry raised14/04/2026 19:38COMMON LANEFRADLEY
SSF000987Structures and Street FurnitureDamaged Bus StopEnquiry raised14/04/2026 16:26BANCROFTTAMWORTH
SSF000986Structures and Street FurnitureMissing/Loose BollardEnquiry raised14/04/2026 13:20LINK FOOTWAY FROM MARKET HALL STREET TOCANNOCK
SSF000985Structures and Street FurnitureMissing/Loose BollardEnquiry raised14/04/2026 10:47NEWBOLD CLOSELICHFIELD