Have you signed in?

You are currently not signed in to your account. Sign in to track service requests.

If you are using a public computer, remember to sign out when you are finished.

Sign in

Would you like to register for an account?

You can follow our easy, online registration process to create an account to track service requests.

Register

How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the following issues

  • Drains issues
  • Gully issues
  • Manhole issues
  • Water on the network
  • Flooding

To report a different issue, please click the button below. 

Return to homepage

Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Drains

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DRN006620DrainsBlocked DrainEnquiry raised08/08/2026 13:50PLOUGH BANKWETLEY ROCKS
DRN006619DrainsBlocked DrainEnquiry raised08/08/2026 11:45GRATTON LANEGRATTON
DRN006618DrainsBlocked DrainEnquiry raised08/08/2026 08:36SCHOOL LANEROLLESTON ON DOVE
DRN006617DrainsVerge Metal Work HazardEnquiry raised07/08/2026 16:52HIGH LANEBROWN EDGE
DRN006616DrainsProblem with Metalwork (e.g. grid, gully etc)No action required - enquiry closed07/08/2026 13:55ST MICHAELS ROADSTRAMSHALL
DRN006615DrainsDrain FloodingEnquiry raised07/08/2026 13:43LINK FOOTWAY FROM THE CELANDINES TO OPENWOMBOURNE
DRN006614DrainsBlocked DrainEnquiry raised07/08/2026 12:37STUBBY LANEDRAYCOTT IN THE CLAY
DRN006613DrainsDrain FloodingEnquiry raised07/08/2026 12:20HEIGHLEY CASTLE WAYMADELEY
DRN006612DrainsBlocked DrainEnquiry raised07/08/2026 11:39GORDON STREETNEWCASTLE UNDER LYME
DRN006611DrainsBlocked DrainEnquiry raised07/08/2026 10:39UPPER SNEYD ROADESSINGTON