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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the following issues

  • Drains issues
  • Gully issues
  • Manhole issues
  • Water on the network
  • Flooding

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Drains

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DRN006304DrainsBlocked DrainEnquiry raised19/06/2026 14:55WOLSTANTON ROADNEWCASTLE UNDER LYME
DRN006303DrainsBlocked DrainEnquiry raised19/06/2026 14:07THORNLEY STREETBURTON UPON TRENT
DRN006302DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised19/06/2026 13:21AMINGTON ROADTAMWORTH
DRN006301DrainsBlocked DrainEnquiry raised19/06/2026 09:39SHOBNALL ROADBURTON UPON TRENT
DRN006300DrainsProblem with Metalwork (e.g. grid, gully etc)Work raised - enquiry closed19/06/2026 09:06COPPICE CLOSECHESLYN HAY
DRN006299DrainsDrain FloodingEnquiry raised19/06/2026 08:29HILL STREETCANNOCK
DRN006298DrainsDrain FloodingEnquiry raised18/06/2026 20:52DOLEY ROADBISHOPS OFFLEY
DRN006297DrainsProblem with Metalwork (e.g. grid, gully etc)Enquiry raised18/06/2026 16:56EARLSWAYWATERHOUSES
DRN006296DrainsBlocked DrainEnquiry raised18/06/2026 15:00THE BIRCHESCHEADLE
DRN006295DrainsVerge Metal Work HazardEnquiry raised18/06/2026 12:29KENT PLACECANNOCK