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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the potholes and pavement damage in the following location:

  • Kerb
  • Road (Carriageway)
  • Footway / Cycleway
  • Around manholes / gullies / BT boxes in the carriageway
  • Around manholes / gullies / BT boxes in the Footway / cycleway

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Damage to Roads and Pavements

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DTP026546Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 21:27WATLING STREETTAMWORTH
DTP026545Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 21:01COTE LANECLANBROOK
DTP026544Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:33HANNEY HAY ROADBURNTWOOD
DTP026543Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:26CHASE ROADBURNTWOOD
DTP026542Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:22SPRINGHILL ROADBURNTWOOD
DTP026541Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:20CHESTERTON WAYTAMWORTH
DTP026540Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:15MASEFIELD DRIVETAMWORTH
DTP026539Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 20:10THACKERAY DRIVETAMWORTH
DTP026538Damage to Roads and PavementsPavement / Cycleway HazardNo action required - enquiry closed21/06/2026 19:39QUEEN STREETNEWCASTLE UNDER LYME
DTP026537Damage to Roads and PavementsPotholeEnquiry raised21/06/2026 19:28BURGOYNE STREETCANNOCK