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How to use the new ReportIt System

  • This form can be used to report several issues. Please see below for what you can report. Some issues may need another form, or you may need to contact another authority or organisation
  • Click "Begin this form" at the bottom of the page which will take you to a map to plot the location of your issue
  • Zoom in/out for a location or use the search facility in the top left corner of the map
  • Once you have located your issue, plot a point where this is on the map
  • The point will be displayed by a red icon and a popup with "User Added Point"
  • In the popup, click on "Report/Follow a ..." to move to the next step (Pictured)
  • The next pages will ask you to provide further details, photos and finally your contact information, which we will use to provide you with updates about the issue you have raised

Map Example

Landing page mapping example

About this form

In this section, you can report the potholes and pavement damage in the following location:

  • Kerb
  • Road (Carriageway)
  • Footway / Cycleway
  • Around manholes / gullies / BT boxes in the carriageway
  • Around manholes / gullies / BT boxes in the Footway / cycleway

To report a different issue, please click the button below. 

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Before starting this form

There are some areas that fall outside of our responsibility. These include:

  • Roads outside of Staffordshire's boundary
  • Major roads such as M6, M54, A38, A50 and A500, Contact National Highways
  • Canal towpaths, Contact Canal & River trust
  • Private or unadopted roads

To continue making a report, please click the button below. 

Begin this form

Latest Cases – Damage to Roads and Pavements

ReferenceCase TypeEnquiry TypeStatusCreatedStreetTown
DTP029770Damage to Roads and PavementsTree / HedgeEnquiry raised10/11/2026 16:08GAOLGATE STREETSTAFFORD
DTP029769Damage to Roads and PavementsKerb / Edging HazardEnquiry raised10/11/2026 16:02HIGH STREETBIDDULPH
DTP029767Damage to Roads and PavementsKerb / Edging HazardEnquiry raised10/11/2026 15:55HIGH STREETBIDDULPH
DTP029766Damage to Roads and PavementsPotholePotential emergency enquiry10/11/2026 15:54STATION DRIVEFOUR ASHES
DTP029765Damage to Roads and PavementsPotholeEnquiry raised10/11/2026 15:40JOHNSTONE AVENUEWERRINGTON
DTP029764Damage to Roads and PavementsPotholeEnquiry raised10/11/2026 15:03TUCK HILLSIX ASHES
DTP029763Damage to Roads and PavementsPotholeEnquiry raised10/11/2026 14:42BROAD LANEHUDDLESFORD
DTP029762Damage to Roads and PavementsPotholeEnquiry raised10/11/2026 14:25WALK LANEWOMBOURNE
DTP029761Damage to Roads and PavementsPavement / Cycleway HazardEnquiry raised10/11/2026 13:00BORE STREETLICHFIELD
DTP029760Damage to Roads and PavementsTree / HedgeEnquiry raised10/11/2026 12:37WINGHOUSE LANETITTENSOR